FAQs

/ FAQs

We’ve put together these frequently asked questions to help you find the information you’re after about Haines Signature Boats, our range of fishing, cruising or sports boats and more.

If you have any enquiries that aren’t addressed below, please feel free to chat to your nearest dealer or leave us some feedback.


Sales
Our boats are sold through our network of Haines Signature dealers located throughout Australia. We also have a couple of international dealers for customers outside of Australia. Our dealers are experts on all things Haines and are more than happy to answer any questions you may have about our range. Visit the Locate a Dealer page to find a dealer near you. Alternatively you can download a brochure for more information.
For any pricing enquiries, please feel free to contact your nearest Haines Signature dealer. Visit the Locate a Dealer page to find a dealer near you. Alternatively, you can request a quote using the form on our website and one of our dealers will be in touch with you shortly.
All of our boats, parts and accessories are sold through our network of Haines Signature dealers. Please feel free to contact your nearest Haines Signature dealer for any enquiries.
Yes, if you’re looking to purchase a Haines Signature boat, we recommend contacting your nearest dealer to take a ride in one of our boats to experience the Haines Signature ride for yourself. You can locate a dealer or use the take a ride form to book in a boat test. Once you’ve submitted the form, one of our dealers will be in touch to arrange or confirm details.
Yes, if you’re interested in purchasing a BMT package, please get in touch with your nearest Haines Signature dealer who can provide you with any info or a quote.
If you’re after an update on your boat order, please get in touch with your Haines Signature dealer. Did you know you can also get progress photos from our factory to see your boat during each stage of the build process? Ask your dealer if you’re interested in finding out more about this.
If you’re interested in buying a boat, but don’t have a dealer located nearby, don’t worry. Our dealers are experts on all things Haines and are more than happy to answer any questions you may have and can provide you with further information about any boats in our range. We are also able to freight a boat to any location, within reason. Please contact your nearest Haines Signature dealer who can provide you with a comprehensive quote, including freight costs. Alternatively, you can request a quote using the form on our website and one of our dealers will be in touch with you shortly.
You can choose from a number of different hull and interior colour combinations when ordering your boat so you can build a boat to suit your style, budget and personality. Info on our upholstery and gelcoat options are available on each boat model page, or alternatively you can download a brochure for full details on our upholstery and gelcoat options.
We have a range of flooring options available, some of which come standard with each specific model, or can be upgraded to your desired flooring option. The majority of boats in our range feature a fully moulded non-slip deck. Other options include carpet, liner or Ultralon flooring which is a polyethylene (PE) foam flooring application that’s available in a number of colours and prints. Ask your dealer if you’re interested in finding out more about our flooring options.
We currently have Haines Signature fishing shirts and caps available to order. Please contact your nearest dealer to order.
Spare parts and accessories
Please feel free to get in touch with your nearest Haines Signature dealer who can provide you with information and a quote on any parts, accessories or extras you may require for your boat.
Please feel free to get in touch with your nearest Haines Signature dealer who can provide you with information and a quote on any spare parts, accessories or extras you may require for your boat.
Our models section provides you with up-to-date info about each of our models, including standard features and optional extras. For any pricing enquiries, please feel free to get in touch with your nearest Haines Signature dealer. Alternatively you can download a brochure for more information.
Boat service and maintenance
Please feel free to get in touch with your nearest Haines Signature dealer who can assist you with any servicing or maintenance enquiries.
Please feel free to get in touch with your nearest Haines Signature dealer who can provide you with information and a quote on any parts, accessories or extras you may require for your boat.
To maintain the gelcoat on your boat, we recommend using a marine-grade cut and polish, such as those by 3M or similar brands.
Warranty
We strive to continue to set the benchmark for trailerable fibreglass boats in Australia today and build each boat with our Haines Signature DNA. That’s why every Haines Signature boat (built from 2011 onwards) is backed by an industry leading 10+2 year warranty (10 year structural, 2 year parts), so that our customers can be confident on the water knowing they’re on board Australia’s best built boat. Your dealer will provide you with details on your warranty upon registration with us. Please feel free to get in touch with your dealer if you have any questions about your warranty.
Yes, any remaining warranty can be transferred to the new owner, provided the boat meets all warranty criteria. Please complete the warranty transfer application in your owner’s manual to complete the transfer. A fee of $110.00 (incl. GST) is applicable and must be submitted within 30 days of sale, along with the completed form.
If for any reason you are required to make a warranty claim, please address your claim in writing to your purchasing dealer in the first instance. You can find their contact details by visiting the Locate a Dealer page.
Please refer to your owner’s manual for a comprehensive list of what is covered and not covered by our 10+2 year warranty (10 year structural, 2 year parts).
Boat build and performance
The world-patented Signature Variable Deadrise Hull (SVDH) is synonymous with the Haines ride and each boat is built on this revolutionary hull acclaimed for its performance, planing ability and fuel saving benefits, achieved by its striking 21–33° deadrise. For more info on the SVDH, check out the About Us page.
RIVALE stands for Resin Injection Vacuum Assisted Low Emission and is a special technology developed by The Haines Group, with the help of federal funding, that’s a unique closed moulding manufacturing process. RIVALE technology ensures a consistency of product, better product characteristics, as well as reduced styrene emissions. The 485SF was created and built using this process (the first of its kind). It’s a 4.85m open fibreglass dinghy that weighs 320kg, can carry up to five passengers and can be customised with numerous alternative configurations; a feat that’s never been achieved by the marine industry before.
For over 50 years we have proven that we have the strongest and most advanced hull design of any trailer boat on the market in Australia today. We use specially designed plywood timber in key structural areas. More superior than any marine-grade timber, the individual layers in our product is treated and protected prior to assembly ensuring no further treatment is needed, even when cut. This strengthens the build quality of our boats, reducing vibration, creating rigidity and acts as an ideal mounting area for components such as electrics. Haines Signature also provides the option of our range of boats being built timber-free. This uses Thermo-lite Board which is a lightweight composite marine-grade product manufactured with cross-linked polymer foam and fibreglass and offers high specific strength and toughness. Our 788SF model is built using Thermo-lite Board, as standard.
A number of our boats are built with a fully moulded Nexus liner. This liner is a complete (fibreglass) skin which is bonded to the inside of the hull and the spaces between the moulds are foam filled. This increases hull strength by up to 30% and gives amazing rigidity, a quiet ride and allows for an easy clean up after a busy day on the water.
One of the many benefits of our range of boats is their versatility and ability to perform on the water regardless of whether you’re inshore or offshore, backed by the Signature Variable Deadrise Hull to provide a soft and stable ride to get you there and back safely. For more info, please refer to the specific boat model page for more features and specifications.
You may be able to find the info you’re after by downloading our Discontinued Models info sheet. For any other enquiries, please contact us using the Feedback form.
Your Hull Identification Number or HIN is the serial number provided by the boat manufacturer that uniquely identifies your boat. The HIN is found on your build plate and is usually made up of a mixture of alphanumeric characters which identify its country of manufacture, manufacturer name and month and year of manufacture. Please refer to your owner’s manual for a more detailed explanation.
Corporate and Marketing
If you have a sponsorship enquiry you’d like to send us for consideration, please contact us using the Feedback form.
If you have a media enquiry, please contact us using the Feedback form.
If you have a dealer enquiry you’d like to send us for consideration, please contact us using the Feedback form.
The Haines Group (THG) is the parent company for Haines Signature Boats. THG was founded in 1959 by John Sydney Haines AM and today, is still a local family owned and operated marine business which includes other fibreglass boat brands, Seafarer Boats and Tournament Pleasure Boats. Since 2002, THG has also been the official distributor of Suzuki Marine outboards in Australia and New Zealand. For more on THG visit their website.